What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are there any limitations on payment submissions on each plan?

    Asked by alexanderchai on December 15, 2015 at 01:04 PM
    3. Is there any limitation to number of online payment transaction for each package?
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    Answered by Ben on December 15, 2015 at 01:17 PM

    Each plan will offer you different number of submissions.

    The only difference when it comes to payment submissions is free plan from the rest, where free plan is the only one limited to 10 payment submissions (10 submissions where you receive some payment).

    All other plans are limited by the number of submissions, like 1.000 for Bronze plan, which means that you can use 1.000 submission as plain submissions, or as 1.000 paid submissions, that is all up to you.

    Hope that this gives you a bit more details in regards to the same, but as mentioned earlier, we are here, so just let us know if you have any additional questions.

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    Answered by fraanco3 on December 31, 2015 at 01:01 AM

    The limit on payment submissions (10) for the free plan was a surprise. You should make that more clear in the plan info. 
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    JotForm Support

    Answered by Charlie on December 31, 2015 at 03:55 AM

    @fraanco3

    I have opened a separate thread so that we can better discuss your concern. Please refer to this link instead: http://www.jotform.com/answers/733934. Thank you for understanding.