What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Analytics: Showing no or incorrect data in the charts

    Asked by TVRPNick on January 04, 2016 at 01:08 AM
    and there is no data at all in my Analytics.
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    JotForm Support

    Answered by Charlie on January 04, 2016 at 01:44 AM

    I checked your form titled "2016 Outlaw Armageddon" in your Form Analytics and was able to see that data or statistics are not being shown correctly.

    I also cloned your form, made some test submissions and opened my Form Analytics, and was able to see the problem.

     

    The Form Analytics is still in "Beta" stage and might show different problems, I apologize for this. Our developers are still continuously making improvements on this and your feedback is greatly appreciated. We will update you as soon as we hear any news on this.

    While this is still being fix, I would like to suggest using the Google Analytics widget? There are also other analytic widgets that can be found here: http://widgets.jotform.com/category/analytics 

    Apologies for the inconvenience.

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    JotForm Developer

    Answered by mustafa on January 20, 2016 at 12:39 PM

    Hi,

    Sorry for the late response. We have made a fix and numbers start to appear in your form analytics page now. I will follow your forms tomorrow also to be sure it is working fine. Please let me know if you face any problem.

     

    Regards.