What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Right side of the form is cut off

    Asked by kidstyle on January 14, 2016 at 04:36 PM

    When viewing the form on iphone the right side is cut off. When I resize my browser it is responsive. I've tried everything I can think of to fix it, nothing works.

    Page URL:
    https://kidstylebox.com/survey/

    Screenshot
  • Profile Image
    JotForm Support

    Answered by EltonCris on January 14, 2016 at 08:30 PM

    I was able to reproduce that problem on an iPhone device. Please try to inject this CSS codes to your form. This might fix it.

    @media screen and (max-width:480px){

    .form-line {

        padding: 0  !important;

    .form-checkbox-item label, .form-radio-item label {

        white-space: normal !important;

    }   

    }

    Guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes (paste it at the bottom part).

    Result:

    Thanks!

  • Profile Image

    Answered by kidstyle on January 14, 2016 at 08:48 PM

    thank you. your above fix worked for portrait view now, not landscape. Further thoughts or advice?

     

  • Profile Image

    Answered by kidstyle on January 14, 2016 at 08:58 PM

    here are a few screen shots of the landscape view issue

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 14, 2016 at 09:05 PM

    Please update the code I sent you earlier from max-width:480px to max-width:768px so it is also triggered on landscape view.

    Thanks!

  • Profile Image

    Answered by kidstyle on January 14, 2016 at 09:09 PM

    768px didn't work.

     

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 14, 2016 at 09:22 PM

    Thanks. You're right, not sure why.

    Anyway, I just found out that it doesn't need a lot of CSS. Just the following.

    .form-checkbox-item label, .form-radio-item label {white-space: normal !important;}

    Replace the CSS codes I sent earlier with this, this should fix everything.

    Let us know how this goes. Thanks!

  • Profile Image

    Answered by kidstyle on January 14, 2016 at 09:29 PM

    Still doesn't work.

     

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 14, 2016 at 09:52 PM

    Sorry about that. Please append this. It seems the images are overlapping too causing the form to cut off.

    li[data-type="control_image"] img {

        width: 100% !important;

        height: auto !important;

    }

    Let us know if this doesn't make any difference. Thanks!

  • Profile Image

    Answered by kidstyle on January 14, 2016 at 10:26 PM

    it seems to be working, thank you!

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 14, 2016 at 11:38 PM

    Awesome. Cheers! :)