What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms are not emailing my results

    Asked by kimg10 on January 17, 2016 at 08:06 PM
    email delivery bounce list
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    Answered by kimg10 on January 17, 2016 at 08:07 PM

    Sorry, I hit send too quickly!  When someone submits a form to me, it's not emailing the results to me, so I have no idea anyone has filled anything out.  My email is correct, I double checked that.

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    JotForm Support

    Answered by Mike on January 18, 2016 at 05:58 AM

    Thank you for contacting us.

    Your email address was listed in our bounce list. Now we have removed it from the bounce list, so that the email delivery should be restored.

    Related guide:

    How to remove your email address from bounce list

    If you need any further assistance, please let us know. We will be happy to help.