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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is showing blank page

    Asked by MDCASA on February 02, 2016 at 10:56 AM

    We have created a form and have received submissions. All of the sudden, when you go to the link nothing loads and is a white screen. Link to the form: https://form.jotform.com/53503693542961 When you view the form in the preview mode, it looks fine. 

     

     

    Page URL:
    https://form.jotform.com/53503693542961

    Screenshot
    Submissions JotForm preview all
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    JotForm Support

    Answered by ashwin_d on February 02, 2016 at 01:12 PM

    Hello MDCASA,

    I did check you form and I am not able to replicate the issue you are having. You form does display all the form fields correctly. Please check the screenshot below:

     

     

    Have you embedded your form in any webpage? Please share the webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!

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    Answered by raasay on February 02, 2016 at 01:19 PM

    Mine is the same tonight. White screen. Was working a couple of days ago. Client just emailed me with the issue.
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    JotForm Support

    Answered by david on February 02, 2016 at 03:47 PM

    @raasay I have moved your request to a thread of its own.  I will follow up here shortly:

    http://www.jotform.com/answers/762885