What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It looks like the e-mail address email@example.com was in our bounce list, which is the reason why you were not receiving emails. I have removed the address from the list so you should be able to receive e-mails properly now. You can also check on your account if an address is in the bounce list by following this guide. How to remove your email address from bounce list