What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email privacy...

    Asked by aseaflorinas on February 09, 2016 at 08:08 AM

    Hi there, I was thinking if there is any risk for the emails of the contact persons be exposed???

    thank you!

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    JotForm Support

    Answered by Charlie on February 09, 2016 at 11:39 AM

    If you are referring to the emails saved in your submissions, they will not be exposed unless you are sharing your submissions and account's accessibility to others. You can check our Terms and Privacy Policy pages for the data in your account.

    Here are the security features/details that have been shared by our upper management:

    - We have bug bounty programs where we pay outside parties for

    reporting vulnerabilities in our system.

    - Our servers are protected by private networks and constantly updated

    and patched.

    - Our system administrators have a collective 40+ years of industry experience.

    - Our development team is encouraged to follow best security practices.

    - All data transfer are made of 256-bit SSL secure connection.

    - Our servers are located on SSAE16 Audited facilities.


    Servers are well secured and maintained by our back-end team. I hope that helps.