What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot integrate the form with Google Spreadsheets

    Asked by bkaufm1 on February 12, 2016 at 10:29 AM

    I also cannot integrate with sheets.


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    JotForm Support

    Answered by Welvin on February 12, 2016 at 10:31 AM

    Do you mean Google Spreadsheets, right? I checked your last form ID and it is now integrated with Google Spreadsheet. I think you've figured it out already. Let us know if you still need hep with it.

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    Answered by bkaufm1 on February 14, 2016 at 09:41 AM

    So from time to time over the last week, the "please wait... this may take a while" message while integrating would time out and jotform returned a URL with an error in it.  I didn't include the form in question because it is happening on all forms.  I submitted this with the concern about the forms not saving the submissions because they seemed correlated.

    So yes, everything is working now but the services overall are unreliable.  I feel like I'm getting the service I'd expect from a free account.

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    JotForm Support

    Answered by Kevin_G on February 14, 2016 at 12:04 PM

    Yes, your forms seem to be working now, since I have tested some and I was able to submit them without any problem.

    If you have problems with the integration, you just may remove it and re-integrate your form again.