What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Subscription AND full payment

    Asked by adirondackfarmersmarket on February 16, 2016 at 09:49 AM

    Is there a way to accept subscription payments and full payments on the same form. Can I do it by embedding a second form using conditional logic? Thanks for your help!

    and full same form thanks same
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    JotForm Support

    Answered by david on February 16, 2016 at 01:25 PM

    Though it is not possible to add both subscriptions and products to a single form, you can use the iframe widget to embed two separate forms into a main form:

    http://widgets.jotform.com/widget/iframe_embed

    Then conditionally show the appropriate form based on a selection in the main form:

    http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

     

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    Answered by adirondackfarmersmarket on February 16, 2016 at 01:54 PM

    Thanks, you guys are prompt! Next question: is there any way to get multiple subscriptions going? In know that it is not possible with paypal, but Strip offers it on their website, so...

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    Answered by adirondackfarmersmarket on February 16, 2016 at 02:10 PM

    Just read that it is not possible. Darn!

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    JotForm Support

    Answered by david on February 16, 2016 at 03:15 PM

    You should indeed be able to setup multiple subscriptions.  You can now set them up in a similar manner to products:

    https://www.jotform.com/help/166-How-to-setup-a-recurring-payment-option

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    Answered by adirondackfarmersmarket on February 16, 2016 at 03:20 PM

    Yes, I have multiple items. The problem is that I would like people to be able to have more than one subscription at a time and pay one total on a monthly basis.

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    JotForm Support

    Answered by david on February 16, 2016 at 04:25 PM

    Yes, you are correct, it is not possible to create multiple subscriptions in a single submission.  As far as I know, none of our payment integrations currently allow for this.

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    Answered by adirondackfarmersmarket on February 16, 2016 at 04:27 PM

    working on it using a calculation field to add all of the subscriptions together. Not sure if it's going to work.

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    JotForm Support

    Answered by david on February 16, 2016 at 06:14 PM

    Unfortunately it is currently not possible to send calculated amount into subscription payment option. The only option to collect subscription payment is by configuring your payment question option to "Sell Subscription".

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    Answered by adirondackfarmersmarket on February 16, 2016 at 06:31 PM

    So, the wizard seems to give the option of using a  calculation field to collect the payment data. Is there another field I could use?

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    JotForm Support

    Answered by Chriistian on February 17, 2016 at 12:50 AM

    You cannot use other fields as the price source of the subscription in the payment integration. Only the Form Calculation field can be used for setting the price of the subscription. For more information about recurring payments, please check out this guide: How to setup a recurring payment option

    Do let us know if you need further assistance.