PayPal Form: Enabling 'PayPal Account Optional' feature

  • unitedinharmony
    Asked on March 1, 2016 at 1:32 PM

    I added our paypal account as a payment button on our PayPal form, however when we get redirected to the paypal site and click on the option to continue as a guest, the site requires us to create a paypal account and user name.  I don't want to have to require people to create a paypal account.

     

  • Mike
    Replied on March 1, 2016 at 2:56 PM

    I would like to suggest enabling a 'PayPal Account Optional' option under your PayPal account to allow your users to complete their payments without creating PayPal accounts. Please see the following tutorial:

    PayPal Account Optional setting

    *Your PayPal Account must be either Premier or Business. Personal Accounts do not have this option.

    More information is available on this PayPal community thread.

    If you need any further assistance, please let us know.

  • unitedinharmony
    Replied on March 1, 2016 at 3:45 PM
    we are already paypal optional
    Lindsay Schwartz
    United in Harmony
    lindsay@unitedinharmony.org
    ...
  • Mike
    Replied on March 1, 2016 at 5:06 PM

    I have submitted a test entry, and it looks like that the PayPal optional feature is working right with your account. Here is a screenshot:

    PayPal Form: Enabling PayPal Account Optional feature Image 1 Screenshot 20

    Thank you.

  • unitedinharmony
    Replied on March 1, 2016 at 5:45 PM
    Yes thank you
    ...