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    Notification emails incorrect on phone

    Asked by steveclarke on March 01, 2016 at 03:09 PM

    The notification emails sent to the submitter of the form have different dates when you open the email on an Android phone vs opening the same email on a desktop browser.  It is as if the phone email is getting an older version?  Are the text fields for phone mail and desktop mail stored differently?  see screenshots attached.


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    JotForm Support

    Answered by BDAVID on March 01, 2016 at 05:16 PM

    It seems like it's getting a sort of old notification, because the labels are different in mobile. Can you please try clearing your browsers cache and forms cache? http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Also, you might want to install the App in your Android to view submissions: