What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
STILL not receiving emails about submissionsAsked by mitmuseum on March 04, 2016 at 09:44 AM
This is the third request for help about this topic that I've submitted since Monday, February 29, 2016 when I discovered that our JotForm account has not been transmitting submissions to the recipient list. Could a JotForm representative please contact me: brindha@Mit.edu; 617-253-0527 about this ASAP?
Emails Submissions receiving receiving emails emails not arriving not receiving emails
I see that you appear to be having some problems with still not receiving your submission emails.
Please note that we do not provide phone support but we do respond here in our forum just as quickly in a timely manner. We also ask that you please refrain from opening several threads about the same issue since this only leads to confusion in the future and thank you for your cooperation.
According to your thread history in our forum I see you've asked this question twice before and our support team did respond though I see your account email is different from your above email so our responses would have only gone to your account email address to inform you about replies.
You can always check the Inbox for your threads by going to our main forum page or by searching yourself in our forum.