why can't i recieve email notifications

  • edthomas247
    Asked on March 18, 2016 at 1:19 PM

    http://jobsinburton.com/jobuploadpage/

    edthomas@carevacancy.co.uk is not recieveing notifications from the above page

    We have done the test email and that did work

    Thank you

  • David JotForm Support Manager
    Replied on March 18, 2016 at 2:07 PM

    That email address used for submissions notifications is not in bounce list, and our mail logs shows good delivery: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    why cant i recieve email notifications Image 1 Screenshot 20

    Please check  the spam folder. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com