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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why can't i recieve email notifications

    Asked by edthomas247 on March 18, 2016 at 01:19 PM

    http://jobsinburton.com/jobuploadpage/

    edthomas@carevacancy.co.uk is not recieveing notifications from the above page

    We have done the test email and that did work

    Thank you

    Page URL:
    http://jobsinburton.com/jobuploadpage/

    email notifications email can't and href mailto
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    JotForm Support

    Answered by BDAVID on March 18, 2016 at 02:07 PM

    That email address used for submissions notifications is not in bounce list, and our mail logs shows good delivery: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    Please check  the spam folder. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com