What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Stop the PDF Attachment from being delivered with the notification

    Asked by hdunsmore on March 23, 2016 at 10:45 PM
    This is not working for me. Any other suggestions?
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 23, 2016 at 10:53 PM

    Are you referring to this form: http://www.jotformpro.com/form/40612969601960? I checked the setup of the email notification and the Attach PDF option is not selected. The email notification you received should not have any attached PDF to it.


    If the issue still persists, can you try to create a new email notification (ensure that Attach PDF option is not selected) and see if it will work?