What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form not displaying updates

    Asked by webbycards on March 31, 2016 at 05:15 PM
    form not displaying displaying
  • Profile Image
    JotForm Support

    Answered by Boris on March 31, 2016 at 07:54 PM

    Sorry, an older version of your form might have gotten stuck in our form cache. I have cleared your form caches:

    https://www.jotform.com/help/229-how-to-clear-your-form-cache

    Can you please check if your forms are now correctly displaying updates?

    If you are still experiencing the issue, please let us know, we will be happy to help.