Infusionsoft App Integration

  • Profile Image
    losebabyweight
    Asked on April 03, 2016 at 08:59 PM

    Hi

    When I try to  Authenticate our infusionsoft account - we get a popup page asking "Allow JotForm Integration access?"

     

    I click "Allow", and then it goes to blank page and nothing happenes, I am added the correct login info and I am logged into Infusionsoft.

     

    Thanks

     

     

     

     

  • Profile Image
    Chriistian
    Answered on April 03, 2016 at 10:12 PM

    Can you please try clearing your browser's cache and cookies for Jotform. Here are a couple of guides that can help: 

    How To Clear Browser Cache

    How to Clear Your Form Cache?

    Make sure to login again and check if the integration is still blank. If it still gives you a blank page, press F12 to open the Developers tab. Click "Console" to view the possible errors, take a screenshot and please post it here in the thread. To post a screenshot to the form, simply follow this guide: How to add screenshots/images to questions to the support forum?

    Do let us know if the issue persists.
    Thank you.