What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Infusionsoft App Integration

    Asked by losebabyweight on April 03, 2016 at 08:59 PM


    When I try to  Authenticate our infusionsoft account - we get a popup page asking "Allow JotForm Integration access?"


    I click "Allow", and then it goes to blank page and nothing happenes, I am added the correct login info and I am logged into Infusionsoft.







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    JotForm Support

    Answered by Chriistian on April 03, 2016 at 10:12 PM

    Can you please try clearing your browser's cache and cookies for Jotform. Here are a couple of guides that can help: 

    How To Clear Browser Cache

    How to Clear Your Form Cache?

    Make sure to login again and check if the integration is still blank. If it still gives you a blank page, press F12 to open the Developers tab. Click "Console" to view the possible errors, take a screenshot and please post it here in the thread. To post a screenshot to the form, simply follow this guide: How to add screenshots/images to questions to the support forum?

    Do let us know if the issue persists.
    Thank you.