Cant receive submission, reports of problem with the link.

  • Ishmerelda
    Asked on April 10, 2016 at 6:48 AM

    I have not been receiving any submissions of my forms ,members are complaining that there is something wrong with the form,it does not go throu. Please asssist as I dont have a clue why this is happening.

  • jonathan
    Replied on April 10, 2016 at 9:07 AM

    Please take note that unique submission is enabled on your form http://www.myjotform.com/form/60514251012539. It can only be submitted by the same user 

    once only.

    Cant receive submission, reports of problem with the link Screenshot 40

     

    I did test submitted the form, and it work as intended on the 1st time.

    Cant receive submission, reports of problem with the link Screenshot 51

     

    of course the 2nd time was not allowed anymore.

    Cant receive submission, reports of problem with the link Screenshot 62

     

    I also checked the sent email history logs and it shows submission emails were sent successfully

    How-to-View-All-Your-Form-Email-History

     

    [2016-04-10 08:53:41] Submission #336102021021488870 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

    [2016-04-07 06:19:14] Submission #335833553150851800 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

    [2016-04-06 08:45:03] Submission #335755903770472367 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

    [2016-04-06 05:07:05] Submission #335742825131751948 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

    [2016-04-05 09:20:49] Submission #335671648721338389 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

     

    Hope this help. Let us know if issue still persist.