Cant receive submission, reports of problem with the link.

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    Ishmerelda
    Asked on April 10, 2016 at 06:48 AM

    I have not been receiving any submissions of my forms ,members are complaining that there is something wrong with the form,it does not go throu. Please asssist as I dont have a clue why this is happening.

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    jonathan
    Answered on April 10, 2016 at 09:07 AM

    Please take note that unique submission is enabled on your form http://www.myjotform.com/form/60514251012539. It can only be submitted by the same user 

    once only.

     

    I did test submitted the form, and it work as intended on the 1st time.

     

    of course the 2nd time was not allowed anymore.

     

    I also checked the sent email history logs and it shows submission emails were sent successfully

    How-to-View-All-Your-Form-Email-History

     

    [2016-04-10 08:53:41] Submission #336102021021488870 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

    [2016-04-07 06:19:14] Submission #335833553150851800 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

    [2016-04-06 08:45:03] Submission #335755903770472367 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

    [2016-04-06 05:07:05] Submission #335742825131751948 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

    [2016-04-05 09:20:49] Submission #335671648721338389 Form #60514251012539 SENT to ishmerelda@yahoo.com from noreply@jotform.com via AMAZONSES 

     

    Hope this help. Let us know if issue still persist.