- Intrepidpg1Asked on April 15, 2016 at 02:37 PM
When receiving a confirmation email, the field of today's date populates as the text "false". How do I fix this?
- JotForm SupportKevin_GAnswered on April 15, 2016 at 04:33 PM
I checked the submissions for your form and although I can see some submissions with the "false" value on the "Today's Date" I was unable to replicate this, I have submitted your form using the direct link and the embedded on your website, both sent the field good.
This is the result when I submitted the form using the direct link:
This is when I submitted the form using the link to your website:
As you see I could not replicate the issue. Could you please provide us the steps about how to replicate it?
Do get back to us if the issue still persists, we will be glad to help you.
- Intrepidpg1Answered on April 17, 2016 at 02:43 PMHere is what I got in my email from my test submission
Property name Frank
Property address (apt.# or house address) 123 Frank
Contact name Frank
Contact phone number 2693529563
Date of damage discovery 04/13/2016
Todays date false
Please provide a brief description of your request Test for date issue
- JotForm SupportJanAnswered on April 17, 2016 at 03:50 PM
I also wasn't able to replicate the issue. I cloned your form and did a several test submissions, the "todays date" answer field is showing the value properly. I tried different dates, past or future, and it is still successful.
It is possible that there are conflicting scripts between the page and the form. Please try to re-embed the form to your webpage using Iframe Method.
You can also remove the widget and add it back again. Also, I will clear your form cache so that your forms will be refreshed from our servers.
Hope that helps. Thank you.