Changes in the form are not saved

  • rodneywise
    Asked on April 18, 2016 at 9:38 AM

    I created a form and then saved it, changed it, saved it again, but the changes are not saved

  • Welvin Support Team Lead
    Replied on April 18, 2016 at 11:09 AM

    Our apologies. We have a replication issue on our end, everything has been rectified already. Please re-save the form and check. Let us know if the issue persists. 

    I would also suggest clearing your forms cache after saving the form.

    https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache 

  • deyvidaciprest
    Replied on April 18, 2016 at 11:12 AM

     

    Hello . We tested 10 minutes and the problem persists. Already cleaned the cache sometimes

     

  • beril JotForm UI Developer
    Replied on April 18, 2016 at 11:50 AM

    We are sorry for the inconvenience this may caused you. This issue should be fixed now. Can you also test it on your side? Please, let us know if the issue still persists.