What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changes in the form are not saved

    Asked by rodneywise on April 18, 2016 at 09:38 AM

    I created a form and then saved it, changed it, saved it again, but the changes are not saved

    form changes
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    JotForm Support

    Answered by Welvin on April 18, 2016 at 11:09 AM

    Our apologies. We have a replication issue on our end, everything has been rectified already. Please re-save the form and check. Let us know if the issue persists. 

    I would also suggest clearing your forms cache after saving the form.

    https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache 

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    Answered by deyvidaciprest on April 18, 2016 at 11:12 AM

     

    Hello . We tested 10 minutes and the problem persists. Already cleaned the cache sometimes

     

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    JotForm Support

    Answered by beril on April 18, 2016 at 11:50 AM

    We are sorry for the inconvenience this may caused you. This issue should be fixed now. Can you also test it on your side? Please, let us know if the issue still persists.