What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upgrading to JotForm Pro Account

    Asked by pzanders on April 19, 2016 at 02:00 PM

    Paid Jot Form Pro Account

    My company tried to upgrade my free account to one of our paid pro accounts. How can I make this change and what is needed so I can keep all of my current forms active?

    I can b reached at 202-822-7710 or pzanders@nea.org.

    upgrade account upgrade
  • Profile Image
    JotForm Support

    Answered by Mike on April 19, 2016 at 03:08 PM

    Thank you for contacting us.

    This is safe to upgrade/downgrade account at any time. We do not remove anything.

    1. If you would like to upgrade the pzanders account, please make sure that you are logged into the account in question. You can log in from: 

    https://www.jotform.com/login

    2. Then, proceed with the upgrade from account billing or pricing page.

    If you need any further assistance, please let us know. We will be happy to help.