What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded with squarespace code - cuts off on mobile

    Asked by art_crate on April 19, 2016 at 05:19 PM

    Hello,

     

    I have embedded my form on my squarespace site using the squarespace embed code jotform supplies. However when I view my form on moble it cuts off some of my form.

     

    This is weird because it is not cutting off the form button, but the form options (see screenshot).

     

     

     

    Page URL:
    http://www.artcrate.co/welcome-ds

    Screenshot
    squarespace squarespace code squarespace form mobile form
  • Profile Image
    JotForm Support

    Answered by Mike on April 19, 2016 at 07:25 PM

    The issue is seems to be related to mobile CSS code related to the form widgets.

    Please try adjusting the code a bit to use inherit height to see if it solves the problem. Here is updated CSS:

    http://pastebin.com/raw/7hizxMav

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by art_crate on April 19, 2016 at 07:41 PM

    Can you help with the code?

    I don't want to mess up any of the css.

     

    https://www.jotform.com//?formID=60885960870973

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    JotForm Support

    Answered by Kiran on April 19, 2016 at 11:04 PM

    I've updated the CSS code on your JotForm and the form is now displaying properly on the mobile devices. 

    Please check and let us know if you need any further assistance. We will be happy to help. 

  • Profile Image

    Answered by art_crate on April 20, 2016 at 02:47 PM

    Kiran,

    Thank you so much for fixing the issue, everything seems to be working perfectly now!