- kfalkusAsked on May 02, 2016 at 01:44 PM
Our IT guy looked into your response to our first messages to you and he says nothing is coming into our server from jotform and nothing is hitting our spam - it is at your end. We need this resolved right away.
- victorAnswered on May 02, 2016 at 02:52 PM
Sorry for the inconvenience. As my colleague, I have checked your email history and noticed that all emails have been sent properly.
I have also verified our bounce and was not able to locate your email in the list.
If you are still not able to receive notification, you may try setting up a SMTP to send your emails, How to Setup SMTP for a Form.
Please let us know if this helps.