What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    WordPress oEmbed plugin: My form does not go to the paypal page when checking out

    Asked by maidayproductions on May 03, 2016 at 09:15 PM




    This is the site where it is embedded. It just says please wait on the button instead of redirecting. please fix!

    Page URL:

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    JotForm Support

    Answered by liyam on May 03, 2016 at 11:11 PM

    Hello maidayproductions,

    I see that you are using oembed to display your form. There appears to be a problem with such embedding process with Wordpress-based websites.

    What I can recommend is to use an iframe embed code instead. This user guide will help you understand how to get the said code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    I have also reported the bug to our development team. They will update you once we have updates on this matter.

    If you have other questions or concerns, please do let us know.