What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The added field in the form is not showing in the email notification

    Asked by KCTRiO on May 06, 2016 at 09:58 AM

    My form is online at https://form.jotform.com/KCTRiO/trio-equipment-loan-request.  I added a drop down field, "Semester" which shows up when it is submitted, but doesn't show up when viewed in the list, in email notifications, nor when printed.  What am I doing wrong?

    Page URL:

  • Profile Image

    Answered by KCTRiO on May 06, 2016 at 10:04 AM

    Amending my situation..."Semester" just won't show up in the email notification, which is where we print the forms from.


  • Profile Image
    JotForm Support

    Answered by Jan on May 06, 2016 at 10:37 AM

    It seems that the form field didn't automatically updated the email notification when you added it. The solution is to either delete the current notification and create a new one or manually add the field.

    If you delete the notification and created a new one, this will automatically capture all the form fields on your form and add it to the notification. However, you need to manually add the text agreement. This guide might be helpful: Setting-Up-Email-Notifications

    If you want to edit it manually, then you just need to go to the email wizard and add the field. Here's a guide:

    1. Click the "Emails" button.

    2. Select the notification and click the "Edit" button.

    3. In the message, go to the KC ID or SSN row and then click the "Insert row after" icon. A new row will appear where you can add the text "Semester". After that, click the next column and then click the "Form Fields" drop down and select "Semester". This will generate the field name "{semester}". After that, click the "Save" button.

    Hope that helps. Thank you.