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  • Profile Image

    Feedback Button and Pop-up Forms do not work in Muse

    Asked by majdmkl on May 08, 2016 at 01:59 PM

    Hi there,

     

    Can you please help me get Feedback Button/Pop-up Forms work in my Muse? 

     

    It shows "Unable to generate thumbnail" every time I copy the code to Muse.

     

    Here is a link for a sample page created by Muse with embed "feedback button" form that shows on Muse "Unable to generate thumbnail" but nothing appears on the live page

     

     

    http://sample-feedbackbutton.businesscatalyst.com/index.html

     

    A screenshot from Muse with "Unable to generate thumbnail"  is also provided.

    Many thanks,

     

    M.

    Screenshot
    background-color adobe muse head tag feedback popup
  • Profile Image
    JotForm Support

    Answered by Jan on May 08, 2016 at 02:34 PM

    I noticed that this is a duplicate thread. My colleague already replied on the other thread. Here's the URL: https://www.jotform.com/answers/834846

    Thank you.

  • Profile Image

    Answered by majdmkl on May 08, 2016 at 02:36 PM

    Hello Sir!

     

    Please note that I need to know how to embed the script in the head section (mentioned in the suggested solution) as I am using Muse, I cant edit code in Muse!

     

    Many thanks

  • Profile Image
    JotForm Support

    Answered by Jan on May 08, 2016 at 03:05 PM

    I will post my reply on this thread: https://www.jotform.com/answers/834846. Thank you.