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Jotform not loading on iPhone when viewing websiteAsked by heartstringmelodies on May 08, 2016 at 11:22 PM
I am experiencing issues with jotform.com when I try to load my website with the form integrated on my phone. My website is www.heartstringmelodies.com and I have jotform linked with my contact page and summer camps. How do I resolve?Also, I received payment form one family for a summer camp and only received their paypal payment email, no jotform.com.
I've checked your website, both the "Contact Us" and the "Summer Camps" page, the forms are showing properly. Here are some screencast:
1. Here's the "Contact Us" page.
2. Here's the "Summer Camps" page:
I see you are using the default embed script. Could you please try using the iFrame embed code that we have? Here's a guide on how to get it: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. See if that works for you.
For the other concern you have regarding the payments in your form, I have opened a separate thread for it so that we can better discuss. Please refer to this link: https://www.jotform.com/answers/835026. We will address it shortly.