What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot get the Create Form to work. When I name the form, it just sits there. Is there a problem with Jotforms today?

    Asked by smwillis on May 09, 2016 at 01:11 PM


    I cannot get the Create Form to work.  When I name the form, it just sits there.  is there a problem with JotForm today?  I really need to be able to create some forms.  I am really disappointed that I have not heard from you.  I sent this contact previously.


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    JotForm Support

    Answered by BJoanna on May 09, 2016 at 02:31 PM

    I saw you posted same question on this thread as well https://www.jotform.com/answers/835167. Did you tried to logout and then log back in like my colleague suggested? 

    I have logged in to your account, but I was not able to replicate mentioned issue. I successfully created new form. 

    Are you still unable to create new form on your account? Please try again and if the issue persist let us know. You can also try to use different browser or different device. I have also cleared your form cache

    Let us know if you need further assistance.