What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Recovering Deleted submitted form

    Asked by Miccharles on May 10, 2016 at 08:16 AM

    I accidentally deleted a submitted form and I wonder if there is a way to retrieve it. 

     

    I also need help decrypting a submission that I received while my form was encrypted. 

     

    Could someone help me? I can be reached at 631-416-2025. 

     

    Thanks, 

    Michael C.

    Page URL:
    https://secure.jotform.us/form/41906487589169

    submitted form thanks and accidentally retrieve
  • Profile Image

    Answered by Carina on May 10, 2016 at 10:34 AM

    If you deleted a form, please try selecting the trash folder:

    If instead, you deleted a form submission, unfortunately there is not much to do, as we don't have copy of the submissions. If the form has email notifications active you can try to select account > history > emails:

    I moved your second question to a new thread as we aim at having only one question per thread. You can find it here:

    https://www.jotform.com/answers/836026 

    Let us know if we can assist you further.