Recovering Deleted submitted form

  • Profile Image
    Miccharles
    Asked on May 10, 2016 at 08:16 AM

    I accidentally deleted a submitted form and I wonder if there is a way to retrieve it. 

     

    I also need help decrypting a submission that I received while my form was encrypted. 

     

    Could someone help me? I can be reached at 631-416-2025. 

     

    Thanks, 

    Michael C.

  • Profile Image
    Carina
    Answered on May 10, 2016 at 10:34 AM

    If you deleted a form, please try selecting the trash folder:

    If instead, you deleted a form submission, unfortunately there is not much to do, as we don't have copy of the submissions. If the form has email notifications active you can try to select account > history > emails:

    I moved your second question to a new thread as we aim at having only one question per thread. You can find it here:

    https://www.jotform.com/answers/836026 

    Let us know if we can assist you further.