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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mobile Responsive Widget not working help me please

    Asked by cbble on May 18, 2016 at 02:07 PM

    ı am using mobile responsive template
    form layout okey
    responsive form yes
    but not working, please help me friends 
    https://www.firsatsat.com/ilan-ver-pml6

    Mobile mobile responsive style size template layout
  • Profile Image

    Answered by Huberson on May 18, 2016 at 04:15 PM

    The only issue I have noticed is with the form header, you can fix it by adding the following CSS to the form from Designer

    @media screen and (max-width: 480px), screen and (max-device-width: 768px) and (orientation: portrait), screen and (max-device-width: 415px) and (orientation: landscape){

    div.form-header-group {

        margin-left:0!important;

        margin-right:0!important;

        font-size : 1.2em;

    }

    h2.form-header {

        font-size : 1.8em;

    line-height : 1.1;

    padding-right: 10px;

    }

    }

    The Mobile Responsive Widget can be removed.

    You can preview the clone here: https://form.jotform.com/61386332428962.

  • Profile Image

    Answered by cbble on May 30, 2016 at 03:26 PM

    i can not : Would you please check the phone. my website link 

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    JotForm Support

    Answered by KadeJM on May 30, 2016 at 04:27 PM

    Are you trying to view this on iPhone and Android?

    I checked this on my end on my iPhone 6 and it seems that it's not working properly at all.

    All I see is the header of your form as shown in the screenshot below and nothing else on mobile.

    If your website has a mobile method then try enabling it as it appears its only partial even though the mobile browser will try to make it work for mobile anyhow.

     

    This problem isn't the form though. It's something else because if you look at the form by itself with its direct link you'll see it shows up fine by itself on desktop and fine by itself on mobile.

    I would suggest trying to re-embed it with our iFrame Code to see if that helps.

    Otherwise, if there's still a problem then please let us know.

  • Profile Image

    Answered by cbble on May 31, 2016 at 03:40 PM

    Thank you guys. ok problem solved.

    "If your website has a mobile method then try enabling it as it appears its only partial even though the mobile browser will try to make it work for mobile anyhow"