What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I update my current plan

    Asked by pleymo on May 19, 2016 at 07:21 AM

    Hello, can you help me please?


    I used all my submissions (1000) per mounth, so how can I update my current plan? I want to pay 19$ and get a new 1000 submissions on my account. This is real? Or I can only upgrade plan to "Silver"?


    Thank you!

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    Answered by victor on May 19, 2016 at 10:28 AM

    If I understand you correctly, you would like to pay another $19 for 100 submission. This is not possible. If you require more submission for the month, you would need to upgrade to the next available plan, SILVER.

    Please review our users guide on how to upgrade your account.

    How to Upgrade My Account