What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I replace Jotform icon logo with my own?

    Asked by CheapAlice on May 21, 2016 at 04:22 PM

    I have created a email response to go to the person who fills out my form and I noticed it has your logo and says it came via amazonses.com

    I'm not too concerned with changing the via amazonses.com but I would like to have my logo appear. Please see the attached image and advise.


    Thank you



    Page URL:

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    JotForm Support

    Answered by BJoanna on May 21, 2016 at 05:49 PM

    Unfortunately this is not possible to change, because you are receiving your email Notifications from noreply@jotform.com and that logo is set inside of the profile of our email address.

    Possible workaround is send form emails from your own email address. Inside of this guide you can find how to setup SMTP for a form: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    Hope this will help. Let us know if you need further assistance.