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Submission exceeds the "Maximum Entry Limit" word count.Asked by Jescom on May 23, 2016 at 01:36 AM
I have a 385 word restriction set for the second field beneath the heading 'Article' on this form:
I have tested the form, and if I try to submit text that exceeds that limit I am prevented from doing so.
However I have received a submission with text entered in that field that exceeds the limit by almost double.
Are you able to tell me how this might have occurred?
I'm sorry for the trouble caused to you.
I did check your form's submission page and was able to trace the submission with 742 word count. There could be only two reason where the validation will not trigger:
#2. If you have embedded your form in any webpage, there could be some code conflict between form scripts and other scripts of your webpage. To solve this, I would suggest you to please embed your form using its iFrame embed code. The following guide should help you how to grab your form's iFrame embed code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Hope this helps.
Do get back to us if you have any questions.