What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I create a custom link? For example, mac-bsa.org/donate, instead of the generated Jotform link?

    Asked by macbsa on June 02, 2016 at 11:24 AM

    We have a lot of print material with the above referenced link and the form that you go to from that link is antiquated and going away. We want to use Jotform, but do not want to have to redo all of the various print materials. Is this possible?

    JotForm create donate a
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    JotForm Support

    Answered by ashwin_d on June 02, 2016 at 12:42 PM

    Hello macbsa,

    I am not sure if I have understood your question correctly. Do you mean to say that you want to use your own custom URL instead of form's direct URL?

    Yes it is possible to achieve your requirement by taking advantage of our custom domain feature. You can use your own domain to access your JotForm. The following guide should help you:  https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform 

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!