Hide empty fields on emails

  • Profile Image
    lucieleclerc99
    Asked on June 08, 2016 at 11:28 AM
    Before we had to go in setting to find "Hide empty fields on emails " option. With the new tool of edition , I am unable to find it. Now Where is the option.
  • Profile Image
    Jan
    Answered on June 08, 2016 at 01:01 PM

    This option is not available in the new preferences wizard. A workaround will be accessing the form builder with the old user interface. You just need to add the string "&old" to the URL of the form builder in the address bar. Here's an example: 

    https://www.jotform.com//?formID=53214418663959&old

    If you want to go back to the new wizard then you need to use this string "&test".

    Related guide: How-to-Hide-Empty-Fields-on-Email-Alerts

    Hope that helps. Thank you.