- chrisgrougeAsked on June 20, 2016 at 03:45 PM
If someone types in 3 unique email addresses in the field multiplier widget fields, can I have an autoresponder send all 3 addresses an email? I tried doing this and didn't receive any emails.
- JotForm SupportjonathanAnswered on June 20, 2016 at 05:36 PM
It will not work because the resulting email will have an invalid validation for the Recipient E-mail field. For multiple recipient e-mail, the email addresses should be delimited by comma separator. User guide: Send-Notifications-to-Multiple-Recipients
So if you used the Field multiplier widget as the email field, the output will be in invalid format that the email system will not be able to read.
The email system will detect an invalid recipient email address result. So the email will fail.
If you are looking for way to send email to multiple recipient base on condition rules, you can follow the method described on this user guide instead.
User guide: How-to-Send-Email-Based-on-Selection
You can also use multiple Textboxes as the input field for different email And then use Calculation feature to combine the multiple email field into a single field that can be use as the recipient email fiel in the Autoresponder email.
Let us know if you need further assistance.
- JotForm SupportjonathanAnswered on June 20, 2016 at 05:47 PM
You can test my form as well https://form.jotform.com/61716694503964
It will send the Autoresponder email to the email addresses provided in the Email textboxes field.