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Notifications not being forwarded to us through our emailAsked by debrahorizon on June 21, 2016 at 10:31 AM
This happened once before due to submissions exceeding our allotment. However, I upgraded our plan and we have more than enough now. Other emails and requesting are reaching us just fine so I don't believe it has anything to do with the website. Please help me resolve this. Thanks.
Your email address is in the bounce list which is why you are not getting the notifications.
I have removed your email address from the bounce list. You should be able to receive new notifications now. I checked your form and I can see that the notification is configured correctly.
Please try whitelisting our mail servers and IP addresses. Here's a guide: Whitelisting-JotMails-IP-Addresses
Please check these 2 helpful guides as well:
Hope that helps. Thank you.