- bazzerhAsked on June 22, 2016 at 07:03 AM
Hi there, I have been able to add a second email address to the form submission notification but the test email only sends to the email associated with this account? Regardless if I also remove that. Please can you advise how I can ensure the second email address is added and go about sending a test mail to it?
- JotForm SupportJohn_BensonAnswered on June 22, 2016 at 09:44 AM
I assumed you already know how to add multiple recipients, just in case you need a quick guide here's the link: Sending notifications to multiple recipients
The problem is that you are using the Test Email button which only sends notification to the email address you signed up. In order to fully test multiple email notification, please open your actual form and fill it up then submit it.
Please check this guide as well: How to Properly Change and Test a New Email Recipient Address
Let us know if you need any help. Thank you.