- jikpooleAsked on June 27, 2016 at 03:25 AM
I have had so much trouble with this form!!
Now, the submit button is behaving in a strange way, and as always, I have not made a change to it.
It is now not showing, it comes up as 'back to the form' but if you click on it, it submits the form.
Can you please help.
- JotForm SupportWelvinAnswered on June 27, 2016 at 04:46 AM
It seems that the changes in the Preview Before Submit widget are not taking effect in your form and based on my observation, this is causing the problem when you clicked the buttons. I've reconfigured the widget and that fixed it. Please check again.
I would also suggest clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache. If there are updates that aren't taking effect, this feature should help you clear it.
- jikpooleAnswered on June 27, 2016 at 05:11 AM
Thank you, it is now working again.
- JotForm SupportWelvinAnswered on June 27, 2016 at 05:18 AM
You're welcome. Please feel free to contact us back if you need help with anything else. We are here to help.