The JotForm stopped sending email in my forms

  • Profile Image
    argemiroleao
    Asked on June 29, 2016 at 07:45 PM

    The JotForm stopped sending email in my forms.

    My emails are argemiro.leao@gmail.com and edf.mlina.mlara@gmail.com

    How should I proceed?

    Thank you

  • Profile Image
    Kevin_G
    Answered on June 29, 2016 at 10:30 PM

    I have checked your email addresses and did not find them in our bounce list, this is the main reason why emails are not sending. 

    I can also see that emails are sending fine, just submitted your form and see the email was successfully sent: 

    You can also check your email history by following the steps on this guide: How-to-View-All-Your-Form-Email-History

    Please check your spam and junk folders your emails should be there.

    Do get back to us if you need more help, we will be glad to help you.