What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The JotForm stopped sending email in my forms

    Asked by argemiroleao on June 29, 2016 at 07:45 PM

    The JotForm stopped sending email in my forms.

    My emails are argemiro.leao@gmail.com and edf.mlina.mlara@gmail.com

    How should I proceed?

    Thank you

    My Forms JotForm email in
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    JotForm Support

    Answered by Kevin_G on June 29, 2016 at 10:30 PM

    I have checked your email addresses and did not find them in our bounce list, this is the main reason why emails are not sending. 

    I can also see that emails are sending fine, just submitted your form and see the email was successfully sent: 

    You can also check your email history by following the steps on this guide: How-to-View-All-Your-Form-Email-History

    Please check your spam and junk folders your emails should be there.

    Do get back to us if you need more help, we will be glad to help you.