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  • Profile Image

    Captcha page is displayed after the form is submitted.

    Asked by smileyjeno on June 30, 2016 at 12:57 AM

    Hi,

    On one of my form for Lake Travis House Boat, once a visitor submits the form on the home page, it goes to the captcha page, when that's filled out, I want a thank you message to appear, but right now it redirects to http://submit.jotform.co/server.php, which is just a blank page. Can you tell me how to resolve this? I've tried editing the "Thank You" option on the form, but it does not correct the problem.

     

    Thank you.

    Page URL:
    http://www.laketravishouseboat.com/

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    JotForm Support

    Answered by ashwin_d on June 30, 2016 at 03:41 AM

    Hello smileyjeno,

    The captcha page you see is from CDN and should be a one time issue. Once you submit a form, the captcha page will not be displayed again. Do you mean to say you see the captcha page after every form submission?

    If you use your form's direct URL, it works as expected. Please check the screenshot below:

    I did check your web page URL where you have embedded your form and found that you are using your form's source code. I would suggest you to please embed your form using its iFrame embed code and that should solve your problem. The following guide should help you how to grab your form's iFrame embed code:  https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!