Form is stuck on "Please wait"

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    gscantling
    Asked on June 30, 2016 at 02:18 PM

    I've added my form to our website and it won't leave the please wait.  It stays until I leave the website.  What am I doing wrong.  :)  Help please.

     

    Gina Scantling

    gscantling@greenwoodfbc.com

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    BJoanna
    Answered on June 30, 2016 at 03:46 PM

    Please provide us URL of your website, so that we can test and inspect your embedded form. How did you embed your form? Please try to embed it with iFrame code. Inside of this guide you can find how to get iFrame code of your form: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Looking forward to your reply. 

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    gscantling
    Answered on June 30, 2016 at 05:45 PM
    I’m so sorry, I didn’t investigate enough before I sent the email. I found an answer on your support page. I needed to use the Iframe and it worked.
    Thanks for your prompt help.
    Gina Scantling
    ...
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    BJoanna
    Answered on June 30, 2016 at 06:52 PM

    I am glad to hear that you have resolved your issue. 

    Feel free to contact us if you have any other question.