I can't get the correct form to show on Facebook

  • Profile Image
    bridgerjones
    Asked on July 02, 2016 at 01:15 AM

    Hi,

    I have the same problem and have tried the solution above. I cannot get the correct form to show on Facebook. What is the solution?

  • Profile Image
    EltonCris
    Answered on July 02, 2016 at 01:25 AM

    When you update your form in the form builder, it should automatically reflect on your Facebook page.

    However, if you mean you can't get the right form to appear on your Facebook page, please make sure to remove the app first in your Facebook page as I've instructed on the other thread.

    After that, go to your my forms page and edit the form you want to put in your Facebook page.

    Here's how:

    1. 1. Click Publish and then under PLATFORMS, click Facebook.

    2. Select Facebook then click the "ADD JOTFORM TAB" button.

    3. A Facebook window would appear, follow the onscreen steps to complete the setup.

    Here's a full guide: https://www.jotform.com/help/22-Adding-a-form-to-your-Facebook-page