What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't get the correct form to show on Facebook

    Asked by bridgerjones on July 02, 2016 at 01:15 AM

    Hi,

    I have the same problem and have tried the solution above. I cannot get the correct form to show on Facebook. What is the solution?

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 02, 2016 at 01:25 AM

    When you update your form in the form builder, it should automatically reflect on your Facebook page.

    However, if you mean you can't get the right form to appear on your Facebook page, please make sure to remove the app first in your Facebook page as I've instructed on the other thread.

    After that, go to your my forms page and edit the form you want to put in your Facebook page.

    Here's how:

    1. 1. Click Publish and then under PLATFORMS, click Facebook.

    2. Select Facebook then click the "ADD JOTFORM TAB" button.

    3. A Facebook window would appear, follow the onscreen steps to complete the setup.

    Here's a full guide: https://www.jotform.com/help/22-Adding-a-form-to-your-Facebook-page