What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have an alert about submission storageAsked by spireintegrated on July 07, 2016 at 11:51 AM
Can someone call me? ***********
I'm sorry, but we do not offer phone support. Please contact us through this support forum instead, especially for urgent matters. You can also send us an email to firstname.lastname@example.org.
We have this new limit, the Submissions Storage limit. Free accounts can only store up to 500 submissions, total for the whole account. I think you receive our email about it and I can see that you have upgraded your account an hour ago. If you don't want to upgrade, you can simply download and delete your old submissions to restore the limit.
To download, simply access your form submissions page: https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel.
Let us know if you need any further assistance.