What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need help with PCI compliance

    Asked by shannonshears on July 08, 2016 at 06:01 PM

    Is there a person that I can talk to?

     

    PCI i need help PCI compliance a talk can
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    JotForm Support

    Answered by Kevin_G on July 08, 2016 at 11:11 PM

    We will be glad to assist you via this thread. 

    Update: JotForm is now PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team. 

     

    JotForm is not PCI compliant since it was not never designed to ask for Credit Card / payment information, but payment gateways that JotForm integrates with are PCI compliant. 

    This means as well that JotForm does not process the payment info once it is submitted, it is transferred in a secure way through the integration and it is processed by the payment gateway you have integrated. 

    Here is a link with the basic payment gateways that you can use with JotForm: Order-Form-Basics

    Hope this helps. 

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    JotForm Founder

    Answered by aytekin on August 02, 2016 at 09:17 AM

    Update: JotForm is now PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team. 

     

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    Answered by shannonshears on August 02, 2016 at 10:45 AM
    Please send a copy of the certificate to us via email.
    Thanks,
    Shannon
    ...
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    JotForm Founder

    Answered by aytekin on August 02, 2016 at 10:57 AM

    You should now receive it on your email.