I need help with PCI compliance

  • shannonshears
    Asked on July 8, 2016 at 6:01 PM

    Is there a person that I can talk to?

     

  • Kevin Support Team Lead
    Replied on July 8, 2016 at 11:11 PM

    We will be glad to assist you via this thread. 

    Update: JotForm is now PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team. 

     

    JotForm is not PCI compliant since it was not never designed to ask for Credit Card / payment information, but payment gateways that JotForm integrates with are PCI compliant. 

    This means as well that JotForm does not process the payment info once it is submitted, it is transferred in a secure way through the integration and it is processed by the payment gateway you have integrated. 

    Here is a link with the basic payment gateways that you can use with JotForm: Order-Form-Basics

    Hope this helps. 

  • Aytekin JotForm Founder
    Replied on August 2, 2016 at 9:17 AM

    Update: JotForm is now PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team. 

     

  • shannonshears
    Replied on August 2, 2016 at 10:45 AM
    Please send a copy of the certificate to us via email.
    Thanks,
    Shannon
    ...
  • Aytekin JotForm Founder
    Replied on August 2, 2016 at 10:57 AM

    You should now receive it on your email.