emails stopped

  • Profile Image
    2Chicks
    Asked on July 13, 2016 at 04:11 PM
  • Profile Image
    Mike_G
    Answered on July 13, 2016 at 05:20 PM

    I have checked the email address associated with your account and found out that it is on the bounce list

    Result: r*********ns@2ch***************te.com is IN the bounce list

    Reason(s) : smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.<421 4.4.2 Connection timed out>

    I have removed the email address from the list. However, so you could prevent something like this to happen again in the future, I suggest you check out this guide: How-to-Prevent-Email-Bouncing-Related-Issues

    You can also try Whitelisting-JotMails-IP-Addresses

    Please try to test your email notifications and let us know if you still need any further assistance. Thank you.