What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there any way to recover a lost app that was submitted?

    Asked by leemaize on July 18, 2016 at 12:47 PM

    Is there anyway to recover a lost app... it was submitted but did not save.

    app not save did not save lost app submitted app not saved recover recover submission recover app
  • Profile Image
    JotForm Support

    Answered by KadeJM on July 18, 2016 at 02:15 PM

    Are you asking if it's possible to recover a submission that was sent to you?

    If it was submitted successfully then I would suggest checking in your submission viewer for it.

    For some reason if you are unable to find it then let us know the name of the person it was from, when it was submitted, and the form you are having this issue on so that we can investigate it.

    Normally, if the submission was not received or submitted or if deleted on accident then in those cases it is not recoverable but, if it was due to a bug of some sort and it was sent to you then there is a chance we might be able to recover it though it is not something we can guarantee.