What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google ReCaptcha no fully displaying on site

    Asked by glidewelldental on July 18, 2016 at 04:52 PM

    I noticed the Google Recaptcha is not displaying properly. The question is missing, the images don't display fully and the button is not visible or active. Thank you in advance. 

    Page URL:
    http://eu.glidewell.staging.wpengine.com/kontakt/fr%C3%A4szentrum/

    site displaying JotForm uploads png www
  • Profile Image
    JotForm Support

    Answered by david on July 18, 2016 at 06:23 PM

    Try replacing your current embed code with your forms iFrame code.  I am unable to reproduce the issue in a clone of your form and the image captcha is not showing in your embedded form so I am unable to fully test why this is occurring.  If it is only being cut off in the embedded form though, using the iFrame embed code instead of the current javascript embed method may allow for the images to fully show.

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

  • Profile Image

    Answered by glidewelldental on July 21, 2016 at 12:46 PM

    Thank you for the support. My issue is resolved.@jotformsupport

  • Profile Image
    JotForm Support

    Answered by david on July 21, 2016 at 01:30 PM

    Glad to hear it!  If there is anything else we can help with, just let us know.