What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Seems not to link to our paypal account....Can you advise?

    Asked by Kaedpsw on July 19, 2016 at 02:23 PM
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    JotForm Support

    Answered by Kiran on July 19, 2016 at 03:24 PM

    As I check your JotForm titled "AEDP Registration/Payment Form", I see that it is already linked to your PayPal account. However, I notice that there are a few incomplete payments for the form. When the payment is failed or cancelled by the user in any case while submitting the form, such payment submissions can be seen from the incomplete payments.

    Please refer to the FAQs of the incomplete payments for more information.


    Hope this information helps! If you are referring to something different, please let us know. We will be happy to assist.