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VanenburgAsked on July 19, 2016 at 5:30 PM
Hello,
How can send the form when it is fill out automatic to my E-mail?
Greetings,
Fred Grotenhuis
fred.grotenhuis@casema.nl
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jonathanReplied on July 19, 2016 at 9:48 PM
Hi Fred,
By default, the form you create will already have a Notification E-mail setup on it. This way you will recieve email alert every time your form is used.
Explanation-of-Email-Notification-and-Autoresponder-Settings
Let us know if you need further assitance.
Regards
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VanenburgReplied on July 20, 2016 at 3:45 AM
Hey,
Thanks for your quick response.
I have all the settings as shown are correct.
But I still get a message if the form is completed and sent.
I really hope you can help me.
Friendly Regards,
Fred Grotenhuis
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liyamReplied on July 20, 2016 at 6:51 AM
Hello Fred,
I think what you mean is that you are still not receiving an email if the form is completed and sent, yes? If so, can you check your spam folder / junk mail folder if the email landed there? So far the emails appear to have been sent properly except for one email address. May I ask if you have this email address to be correct: seretariaat@whgdevanenburg.nl
The said email address landed in the bounce list because it appears to be non-existent. Here is the error: Reason(s) : smtp; 550 Unrouteable address
Please let us know if you have questions or in need of assistance.
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VanenburgReplied on July 20, 2016 at 8:45 AMHey,
Thanks for your comment.
Have a quick look but the address is correct here, There is
secretariaat@whgdevanenburg.nl
Have also looked into the spam, but there is also no mention in.
I do not know if it's possible that you log on my form and see if everything correctly?
I would like it to be working because think it's a great form so.
I hope you can help me.
Regards,
Fred
-------- Oorspronkelijk bericht --------Van: JotForm Datum: 20-07-16 12:51 (GMT+01:00) Aan: fred.grotenhuis@casema.nl Onderwerp: Re: How can send the form when it is fill out automatic to my E-mail?
New response received
A new response has been received:
Answered by
liyam
Hello Fred,
I think what you mean is that you are still not receiving an email if the form is completed and sent, yes? If so, can you check your spam folder / junk mail folder if the email landed there? So far the emails appear to have been sent properly except for one email address. May I ask if you have this email address to be correct: seretariaat@whgdevanenburg.nl
The said email address landed in the bounce list because it appears to be non-existent. Here is the error: Reason(s) : smtp; 550 Unrouteable address
Please let us know if you have questions or in need of assistance.
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liyamReplied on July 20, 2016 at 9:02 AM
Hello Fred,
As part of the support team, we are able to access the logs of email deliveries to identify issues reported by users.
Anyway, I see now the discrepancy, there was a typo on the email address you have entered. The email address in the email alert is missing a letter 'c':
So please remove and re-enter the email address in your email notification:
secretariaat@whgdevanenburg.nl
You can also just copy-paste the email for you to be sure that the email is correct.
Thanks.
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VanenburgReplied on July 20, 2016 at 4:45 PMHello,I want to let you know that everything is working properly.
Greetings Fred Grotenhuis
Verzonden vanaf mijn Samsung Galaxy-smartphone.
-------- Oorspronkelijk bericht --------Van: JotForm Datum: 20-07-16 15:01 (GMT+01:00) Aan: fred.grotenhuis@casema.nl Onderwerp: Re: How can send the form when it is fill out automatic to my E-mail?
New response received
A new response has been received:
Answered by
liyam
Hello Fred,
As part of the support team, we are able to access the logs of email deliveries to identify issues reported by users.
Anyway, I see now the discrepancy, there was a typo on the email address you have entered. The email address in the email alert is missing a letter 'c':
seretariaat@whgdevanenburg.nl
So please remove and re-enter the email address in your email notification:
secretariaat@whgdevanenburg.nl
You can also just copy-paste the email for you to be sure that the email is correct.
Thanks.
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jonathanReplied on July 20, 2016 at 6:05 PM
Thank you for updating us on the status and letting us know all is working now.
Contact us again anytime should you require further assistance.
Cheers