What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to redirect users to specific web page after paypal payment?

    Asked by darrylmanco on July 23, 2016 at 10:33 PM

    Hey There!

    How do I specify after payment in paypal occurs for paypay to redirect to a specific page to get the item purchased. For my paypal button I inside paypal I have this setup: however setting up in jot form setup that options is not there.

    Where does then paypal redirect?




    Darryl Manco

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    JotForm Support

    Answered by ashwin_d on July 24, 2016 at 03:04 AM

    Hello Darryl,

    If I understand your requirement correctly, you want to redirect users to some other page after the form is submitted and paypal payment is processed. Is that correct?

    You will have to set custom thank you URL in your form. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by darrylmanco on July 24, 2016 at 09:45 AM
    I was that, and PayPal interior dies not resemble what you show. Hence, my inquiry
    Sent from my cellphone, so please pardon my monkey thumb errors.
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    JotForm Support

    Answered by Jan on July 24, 2016 at 12:24 PM

    This function should be implemented using our Form Builder and not within PayPal. Click the "Thank You" button in the toolbar.

    The Thank You wizard will appear. Choose "Redirect to an External Link" and then paste the URL in the URL field.

    Related guide: Redirecting-Users-to-a-Different-Page

    Hope that helps. Thank you.